Shipping and Pick Up
Free pick up is available from Greenmeadows, Napier.
Pick up times are:
10am - 11am Tuesday, Thursday and Friday
5pm - 6pm Wednesday & Thursday
You will receive an email when your order is ready for collection. Please allow 1-3 business days for your order to be packed and ready for collection (business days do not include weekends or public holidays).
Please do not arrive outside of the designated pick up hours without prior agreement.
Shipping your order
After your order has been placed, please allow 1-3 business days for your order to be packed and sent (business days do not include weekends or public holidays). If we are experiencing any major delays in getting orders ready or sent, you will be notified by email.
Orders are sent using Pass the Parcel (powered by Post Haste). Once your order has been collected you will receive a tracking number via email, and updates can be managed through the tracking link in the email.
Delivery addresses cannot be changed once your order has been packed and labelled for courier collection.
New Zealand Shipping
Shipping rates are set at $9.00, or $7.00 to Napier/Hastings/Havelock North.
Any delivery to a Rural/Non-urban address will incur an additional $2.50 delivery fee.
Please ensure you choose the correct delivery rate, as orders with the incorrect delivery rate will not be processed until the correct payment has been made.
By default, orders are sent without the requirement for a signature upon delivery. If you would like your package to require a signature upon delivery, please make a note in the order notes at checkout.
Due to courier constraints, we cannot ship to:
post office (P.O) boxes or private bags
Hauraki Gulf islands (including Waiheke Island)
Currently, orders can only be shipped within New Zealand.
If you are outside of New Zealand and wish to make a purchase: thank you so much for your support, and apologies for any inconvenience.
Adding to or changing your order
As long as your order has not been packed or shipped, we are happy to help you with any additions or changes - just email email@example.com